Cancellation policy

Right of Withdrawal for Consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their trade, business, nor their independent professional activity.)

1. Widerrufsrecht

You have the right to withdraw from this contract within fourteen days without giving any reason.


The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, acquired possession of the last item of goods.

You may also exercise your right of withdrawal online at Contract Withdrawal (https://galileo-training.com/en/withdrawal-of-the-contract/). If you use this online facility, we will promptly provide you with an acknowledgment of receipt on a durable medium (e.g., by email), including information about the content of the withdrawal declaration as well as the date and time it was received.

To meet the withdrawal deadline, it is sufficient that you submit your declaration of withdrawal via the withdrawal function (the so-called “withdrawal button”) before the withdrawal period expires.


Alternatively, you may exercise your right of withdrawal by informing us (Novotec Medical GmbH, Durlacher Str. 35, 75172 Pforzheim, Tel.: +49 7231 15448-30, Fax: +49 7231 15448-48, E-Mail: info@novotecmedical.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form for this purpose, although its use is not mandatory.

In this case, it is sufficient to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired in order to meet the withdrawal deadline.

2. Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we receive notice of your withdrawal from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

Sie haben die Waren unverzüglich und in jedem Fall spätestens binnen vierzehn Tagen ab dem Tag, an dem Sie uns über den Widerruf dieses Vertrags unterrichten, an uns zurückzusenden oder zu übergeben. Die Frist ist gewahrt, wenn Sie die Waren vor Ablauf der Frist von vierzehn Tagen absenden.

You will bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods if this loss in value is due to handling of the goods that was not necessary to check their nature, characteristics, and functionality.

3. Model Withdrawal Form

(If you wish to withdraw from the contract, please use the withdrawal function provided online by us at https://galileo-training.com/en/withdrawal-of-the-contract/ or complete this form and return it to us.)

To

Novotec Medical GmbH
Durlacher Str. 35
75172 Pforzheim
Phone.: +49 7231 15448-30
Fax: +49 7231 15448-48
Email: info@novotecmedical.de

I/We () hereby give notice that I/we () withdraw from my/our () contract for the purchase of the following goods ()/the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on () ____________ / received on () __________________

________________________________________________________
Name of consumer(s)

________________________________________________________
Address of consumer(s)

________________________________________________________
Signature of consumer(s) (only if this notification is made on paper)

_________________________
Date

(*) Unzutreffendes streichen